Shipping policy
We ship Mon-Sat, unless there is a national / state holiday or otherwise stated.
Once an order is placed it is shipped within 1-2 days. Tracking number is provided for all Shipment.
WoolCraft has the right to decide which courier partner to choose depending on pincodes, weight of package and shipping cost.
Once the package leave our facility and handed over to the courier, we are not liable for any lost of shipment, delay in shipment or damaged shipment. In any such scenario, please contact with the courier partner with the given tracking number respectively. We can surely help in coordinating the issue along side with the customer.
Few times due to seasonal offers on different E-Commerce sites, natural calamities, strikes, technical errors parcels might get delayed, but rest assured it will be delivered.
Please note that Actual product color may vary from the images shown. Every monitor or mobile display has a different capability to display colors, and every individual may see these colors differently. In addition, lighting conditions at the time the photo was taken can also affect an image's color. Still we try our best to upload the nearest possible accurate color.
If you want we can arrange a video call for you before you purchase to show the products live. Feel free to Contact us on Whatsapp +91 82500 13784.
Order cannot be cancelled once tracking number is generated.